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AI Tools + Publication Services

Enhance your publishing journey with the aid of AI tools and professional support

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FAQs

Do you offer student discounts? Faqs

Yes, we offer reduced prices on All Access with our Student plans. This is applicable only for students signed up with an institution email address and having a valid student ID proof. Click here to choose your plan and get started.

Do you offer discounts on group plans? Faqs

If you're looking to purchase a plan for your lab or university, please share your requirements for discounts and customisations. We'll send you a quote within 1 working day.

I have a discount code, how can I apply it? Faqs

You can apply the discount code in the 'Apply discount code' section of the payment page.

Do you bill in local currencies? What are the available invoice types? Faqs

We offer billing in local currencies.
We plan to support more currencies and invoicing options in future. Write to us at [email protected] with your requirements so that we can consider this down the road.

What are the payment methods available? Faqs

We support payments via debit, credit or prepaid card through Stripe’s Payment Platform.

Can I use institutional funds to purchase the All Access Pack? Faqs

Absolutely! You are welcome to use institutional funds to purchase the All Access subscription. Our hassle-free online payment is streamlined through the secure Stripe payment platform, and accept payments via debit, credit, or prepaid cards. For customers purchasing from our Japan store, we offer billing in Japanese yen and provide the Japanese tax invoice (見積書・納品書・請求書一式) on successful payment. This detailed invoice can then be used to claim a reimbursement from your institution.

Some institutions have specific rules on how these funds should be used, so we recommend checking the guidelines before making the purchase.

Can I use my research funds to buy custom All Access Packs before the end of my academic year? Faqs

You can use any unutilized funding to purchase All Access Packs, choosing from our Semi-annually, quarterly, or annual plans based on your needs.

Will my subscription be auto renewed upon expiry? Faqs

Yes, your subscription will auto-renew upon expiry unless you wish to cancel the same. Users who sign up for a subscription will be billed on either a quarterly, semi-annual or annual cycle, depending on what was selected at time of purchase. The card details you enter will be stored on Stripe, and you will be automatically charged on the chosen payment method at the beginning of each new billing cycle.
To cancel your subscription at any point in time, you can navigate to the "Membership & Billing" page. If you are facing any difficulties, please reach out to us at [email protected]

Can I cancel my subscription once I purchase it? Faqs

You can choose to cancel your subscription at any point of time, if you wish to do so.
If cancellation is done within 30 days of purchase for annual subscription, and 7 days of purchase for quarterly or semi-annual subscription, you will be eligible for a refund. After the mentioned period, no refunds will be provided. Your subscription will continue until its expiry.
To cancel your subscription at any point in time, you can navigate to the "Membership & Billing" page. If you are facing any difficulties, please reach out to us at [email protected].